The handles are inside of the safe in a white box. This box also contains the 4 Floor plugs and 7 shelf clips.
To open the safe, we recommend putting a Phillips-Head screwdriver into one of the holes of the hub and turning it to the right without letting go of the pressure. Put in the code then turn it to the left. When you hear 2 beeps your safe will open.
If you lost the combination to your Cannon Safe please fill out this form. After you fill out the form our Customer Service team will check to see if the Master Reset Code is available for your safe. Filling out the form mentioned above does not guarantee that our team will be able to assist you … Read moreWhat do I do if I lost my combination?
Verify that your batteries work. The best battery to use is a Duracell or Energizer battery with an expiration date of 5 years in the future. If the batteries have been in the safe for more than 6 months, change them and try opening and closing the safe again. Note: If your safe still doesn’t open, … Read moreMy safe will not lock, what do I do?
Lock-out mode lasts five minutes. Refrain from pushing buttons while the battery connects or the timer will reset.
For added protection, Cannon Safes are not equipped with a key backup.