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1. Lost or forgotten combinations:

Please make sure to call the dealer where the safe has been purchased.  Give your serial number located on the safe (typically on the right hand side of the safe in top upper corner) to a store manager.  They will contact us directly with regards to your combination.  This is required for your security.

2. Prices – Where can I find the Manufacturers Suggested Retail Price (MSRP):

Currently PDF downloadable, please click here

3. Can I buy more keys?

We do not make keys here at Cannon Safe.  You will need to contact a locksmith near you.  You will need the key code number which is found on the small cylinder where the key goes into.  It should start with “LG” or “SG” and then 3 numbers. 

4. Can I switch a mechanical lock to e-lock?

Yes!  You can make the switch to electronic lock assemblies as long as it was made after 1993.  You can find the year it was made and additional product specifications on the side door panel as the unit is opened. 

5. Owners Manual

To receive an owner’s manual, please click here. This PDF document is an electronic copy of the original owner’s manual shipped with your safe.  Within it, you should be able to find answers to most questions with proper handling and use of your new security unit.  Please take a moment and read the manual to fully understand all the features associated with your Cannon Safe Product.

6. Customer Support / Technical Support

Additional assistance if needed can be provided by our Support team at:
Phone: 1 800 242 1055
Email: customer_inquiry@cannonsafe.com